Terms of Use
Last updated 2026-11-09.
By creating an account you agree to these terms. The sections on payment, refunds and content matter most.
1. The service
APEP Exam Prep is a study tool for physiotherapists preparing for the Australian Physiotherapy Council (APC) Written Assessment: practice questions, clinical cases, study notes, timed mock exams, a planner and review queues. It is operated from Perth, Western Australia ("we").
We are independent and not affiliated with, endorsed by or connected to the Australian Physiotherapy Council, AHPRA or the Physiotherapy Board of Australia. Our questions are our own; they are not examination questions. The APC's own publications are the authority on the examination.
2. Your account
You must be 18 or over. One account per person, for your own study; it may not be shared, and you may not create more than one account to extend a trial. Keep your password to yourself and tell us if you think someone else has used your account.
We may suspend or close an account that breaks these terms. No refund is owed for the remaining period in that case, except as consumer law requires.
3. Free trial
New accounts get seven days of full access, starting when you verify your email address. No card is required and nothing is charged when the trial ends; the account stops opening study content until access is purchased, and your progress is kept.
Daily study allowances apply to every account and are shown in the app when reached. Revisiting anything you have already opened that day is never limited.
4. Paid access
The price is A$199, including GST where applicable, for six months of access (183 days). It is a single payment taken by Stripe, not a subscription: nothing renews and nothing is charged again unless you buy again.
Access starts when Stripe confirms the payment and runs for 183 days from then, or from the end of your current access if you still have time left. The exact end date is shown in Settings and in your receipt.
Pay with the same email address as your account so access activates automatically. If you pay with a different address, send us your receipt and we will match it. A payment made before an account exists is held and applied when an account with that email address is created.
Discount codes apply only at the time of purchase.
Exam-month pass: when we offer it to you (usually when your trial is ending or has ended and your exam is close), A$99, including GST where applicable, buys 30 days of access on the same terms. It starts when Stripe confirms the payment, or from the end of your current access if you still have time left. The offer ends after your exam day. Discount codes do not apply to it.
5. Refunds
You have rights under the Australian Consumer Law that these terms do not take away. If the service is faulty, cannot be accessed for a sustained period because of us, or is not what we described, you are entitled to a remedy, which may be a repair, a refund or a partial refund depending on the problem.
Because access to the content is immediate, we do not offer change-of-mind refunds. Access is for a fixed period and is not paused or extended if your examination date moves.
Refunds go back to the original payment method through Stripe and end paid access at once; a refund of a purchase that extended an existing period removes only the extension. A chargeback raised with your bank is treated the same way as a refund.
6. The content
The questions, cases, explanations, notes and software are ours or licensed to us and are protected by copyright. Your access is a personal, non-transferable licence to use them for your own exam preparation while your access lasts.
You may not copy, download, photograph, scrape, record or reproduce the content; share your account; publish or distribute questions or explanations; use the content to build another course, question bank or service; or use automated tools to access the service. Served text carries invisible per-account marks, and we may suspend accounts found distributing material and pursue our rights.
You may quote short passages when asking us a question or reporting an error.
7. Your content and changes to the service
Your answers, bookmarks and plan are yours; we hold them to run the service and you can delete them with your account. Messages and question reports may be used to fix content. Please do not send us anything about an identifiable patient.
The question bank, notes and features change over time and errors are corrected when reported. A mock exam you have started is kept exactly as issued until you submit or discard it. We do not promise that any particular item will remain available.
8. No guarantee of results, not clinical advice
The service helps you practise for an examination. It does not guarantee a pass, a score or any outcome, and no percentage shown in the app predicts your examination result.
The content is educational material for exam preparation. It is not clinical advice and is not a substitute for current guidelines, local protocols or professional judgement in the care of a real patient.
9. Availability and liability
We aim to keep the service available but do not guarantee it will be uninterrupted or error-free. If a significant outage is our fault, contact us and we will extend your access or refund the proportionate amount.
To the extent the law allows, we are not liable for indirect or consequential loss, and our total liability for anything arising from the service is limited to the amount you paid in the twelve months before the claim. Nothing here excludes rights under the Australian Consumer Law that cannot be excluded.
10. Privacy, changes and contact
How we handle your information is set out in the Privacy Policy, which forms part of these terms.
We may update these terms. Changes are posted with a new date and, where they affect your rights or what you have paid for, announced in the app or by email before they take effect. The terms in force when you bought access govern that purchase.
These terms are governed by the laws of Western Australia and the Commonwealth of Australia. Questions go through the contact page or [email protected].